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We currently accept Visa, Mastercard, Discover, American Express, and PayPal.
We currently accept Visa, Mastercard, Discover, American Express, and PayPal.
Questions & Answers Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at customer@bellaswardrobe.com. Write us an e-mail via the form, or just send us an e-mail directly at customer@bellaswardrobe.com.
PAYMENT INFORMATION PAYMENT INFORMATION
Which forms of payment does BellasWardrobe.com accept? Which forms of payment does BellasWardrobe.com accept?
How is the recipient reimbursed? How is the recipient reimbursed?
Through the original form of payment, pending return has met the stated criteria for refund approval. Once approved for a refund, the recipient will receive a notification by email with additional information regarding time and date of reimbursement.
Through the original form of payment, pending return has met the stated criteria for refund approval. Once approved for a refund, the recipient will receive a notification by email with additional information regarding time and date of reimbursement.
How can I return an item? How can I return an item?
Access Returns and Refunds to enter the order number to process a return request. This is also located in the footer of the site.
Access Returns and Refunds to enter the order number to process a return request. This is also located in the footer of the site.
Will I receive the same product that I see in the picture? Will I receive the same product that I see in the picture?
Yes, the product displayed is the product that will be delivered. Allow slight color variations depending on the resolution of your computer for better expectations.
Yes, the product displayed is the product that will be delivered. Allow slight color variations depending on the resolution of your computer for better expectations.
ORDERS AND RETURNS ORDERS AND RETURNS
What exactly happens after ordering? What exactly happens after ordering?
Customers will receive a text and email notification that their order was received. Additional delivery notifications will be sent to the customer throughout the delivery process.
Customers will receive a text and email notification that their order was received. Additional delivery notifications will be sent to the customer throughout the delivery process.
How long does the delivery take and how much does it cost? How long does the delivery take and how much does it cost?
All Bella’s Wardrobe packages are shipped via UPS, USPS or the Express Delivery Service in the respective country. We offer complimentary standard shipping on all orders to account for Covid-19 delays. This shipping discount is automatically applied at checkout.
Please allow 2 - 3 business days after placing your order for processing.
All Bella’s Wardrobe packages are shipped via UPS, USPS or the Express Delivery Service in the respective country. We offer complimentary standard shipping on all orders to account for Covid-19 delays. This shipping discount is automatically applied at checkout.
Please allow 2 - 3 business days after placing your order for processing.
How do I subscribe to the newsletter? How do I subscribe to the newsletter?
Refer to the bottom of the homepage to subscribe to email updates.
Refer to the bottom of the homepage to subscribe to email updates.
How can I check the status of an order? How can I check the status of an order?
Simply click on Account in the upper right corner of our home page. Enter your account information to view your Order History. You can also track your shipped order by going to Track My Order. This is also located in the footer of the site.
Simply click on Account in the upper right corner of our home page. Enter your account information to view your Order History. You can also track your shipped order by going to Track My Order. This is also located in the footer of the site.
I did not receive an item that I ordered, what happens now? I did not receive an item that I ordered, what happens now?
Orders are processed pending item availability and credit card verification. Customer service will contact you via email if an item has been back-ordered, is unable to be fulfilled, or if there are any other issues with your order.
Orders are processed pending item availability and credit card verification. Customer service will contact you via email if an item has been back-ordered, is unable to be fulfilled, or if there are any other issues with your order.
Have another question? Have another question?
We’re here to help. Contact us at customer@bellaswardrobe.com or call us at (650) 434-3466 Monday - Friday from 8am to 8pm PST.
We’re here to help. Contact us at customer@bellaswardrobe.com or call us at (650) 434-3466 Monday - Friday from 8am to 8pm PST.